A programme of the Bright Horizons Foundation for Children®

Privacy Policy


Bright Horizons Foundation for Children is committed to maintaining the confidentiality, integrity and security of your personal information. Bright Horizons Foundation for Children takes its responsibility to protect your personal information very seriously. This privacy policy covers the Foundation’s practices for collecting and processing information about its donors, volunteers, customers, prospective customers, employees, job applicants, subcontractors/supplies, students/apprentices, and website visitors.

Who controls personal information collected by Bright Horizons Foundation for Children? In the United States and Canada: Bright Horizons Foundation for Children (is the data controller for the personal information collected about you. Our headquarters are located at Bright Horizons Foundation for Children
233 Needham Street, Suite 440, Newton, MA 02464 USA.

Bright Horizons does not collect credit card information. If you make an online donation, you will be directed to a third party website. Please see “Links to third party website” below.

Why does Bright Horizons Foundation for Children collect personal information? We limit the information we collect to what is necessary to provide you with high quality services and respond to your specific requests. There are several reasons why we need to collect personal information:

  • To respond adequately to your requests for information and managing of your donation of financial resources , talent, and time;
  • To comply with government regulations and standards;
  • To serve educational, training, curriculum, communication, administrative, record-keeping and other Foundation business purposes related to the programs of the Foundation, connecting with our donors, the agencies we serve, and the volunteers who partner with us.
  • To comply with laws, and government regulations/standards;
  • To support our business purposes and functions related to the services, such as education, training, curriculum, communication, administration, and record-keeping;
  • To facilitate and process payments for the services;
  • To fulfill tax, reporting, and other financial requirements and obligations;
  • To administer employee payroll, benefits, tax/regulatory compliance and other record keeping and administration requirements; and
  • To consider applications for employment.

How do you consent to Bright Horizon Foundation for Children use of your personal information? By providing your personal information, you are consenting to its collection, use, and disclosure by the Foundation for the purpose outlined in this privacy policy. In light of the nature of our services, as well as applicable laws and regulatory requirements, if you choose to withhold some types of personal information or opt out of providing it, we may not be able to provide the services requested.

What personally identifiable information does the Foundation collect? The type of business relationship you have with the Foundation will determine the specific information we will need to collect from you.

  • Information necessary to perform the service that you provide voluntarily when registering (whether by telephone, online or in person) or during the course of services. Depending on the type of service engaged, the information requested may include your personalized registration user name and password; payment and contact details
  • Utilization information, such as dates of service, type of service, user of service and reasons for service.

If you are a donor, we will collect:

  • Your name, postal mailing address, e-mail address for use of acknowledging your donation and for providing you with update information about our program and services.
  • Information about causes that you are interested in
  • Track and store a giving record

If you are a volunteer, we will collect:

  • Contact information that you provide voluntarily. Contact information may include your name, telephone, number, facsimile number, email address and mailing address.
  • What causes and/or volunteer work you are interested in and have participated in.

If you are an agency that receives a service or grant, we will collect:

  • Typical information that you provide voluntarily include the agency name, your name, mailing address, email addresses, telephone number, facsimile number, summary of services you provide, your website address, and other relevant information.

If you are an employee, apprentice/student or applicant, we will collect:

  • Typical information that you provide voluntarily via telephone, online or in person including your name, mailing/email addresses, telephone/fax number, employment history with job descriptions, education, references, affiliations and other relevant information for payroll, benefits and administration.

Where does Bright Horizons Foundation for Children store personally identifiable information?

  • Electronic Information: Although some information may remain on storage data systems in the country where originally provided, the electronic personal information we collect about you will be stored and processed on electronic information systems operated by or under the direction of Bright Horizons and located in the United States. As a result, United States governments, courts, law enforcement or regulatory agencies may be able to obtain disclosure of your information through applicable laws.

The transfer of any personal information from the European Union to the United States complies with the European Union’s Directive on Data Protection Acts.

Hardcopy Information: The hardcopy personal information we may collect about you will remain at the Foundation office in Newton, MA.

Who does Bright Horizons share personally identifiable information with? Bright Horizons Foundation for Children considers your personal information confidential and does not share it with others except as described in this privacy policy. There are limited circumstances that require the Foundation to disclose your personal information to others in order to meet the federal requirements of reporting for nonprofit 501(c)(3) organizations

  • To Meet Legal Requirements: We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use.

How can individuals access or update their personally identifiable information? You can access, change or obtain copies of the information we have gathered about you in the following ways:

  • If you have established an online user account with Bright Horizons Foundation for Children, you may log onto your account to access and update your information.
  • You may contact us at the office or email address provided below.

If you have any questions, comments, or concerns about this privacy policy or how we are handling your personal If you have any questions, comments, or concerns about this privacy policy or how we are handling your personal information, please contact us as follows:

How can individuals contact Bright Horizons?

If United States, Canada, or India

How does Bright Horizons Foundation for Children protect your personal information?

Bright Horizons utilizes appropriate technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure of the personal information we collect in both physical and electronic format. We provide information security awareness training to our staff and conduct periodic quality assurance audits. However, no computer system or information can ever be fully protected against every possible hazard. As a result, Bright Horizons cannot guarantee the security and privacy of the information you provide to us.

In addition, you play a valuable part in protecting the security of your information. Your password to access your registration information should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Bright Horizons account. If you believe that someone has improperly used or provided information about you that you did not authorize, please contact us immediately in one of ways provided below.

Links to third party websites When making a donation through the webpage link, you will be redirected to a third party website, whose privacy policy is available at https://www.blackbaud.com/privacy-policy.aspx). This third party is PCI certified and responsible for processing your donation in a safe and secure manner consistent with that certification.

The Bright Horizons Foundation for Children website contains links or references to other websites. Please be aware that we do not control other websites and that and this privacy policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

Will this Privacy Policy change? This privacy policy is subject to change and we will post revisions on our website. Please check back periodically, especially before you provide any personal information. This privacy policy was last updated in December 2016.

Who may use this website? Bright Horizons Foundation for Children websites are intended for use by adults. Bright Horizons does not solicit or knowingly collect any information from visitors under 18 years of age. Please do not use any of our websites if you are not yet 18 years old or of the age of majority where you reside.

How does Bright Horizons Foundation for Children collect information? There are two ways the Foundation may collect information: actively, as described above, or passively.

Passive Information Collection: As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. The bullets and chart below explains further the cookies we use and why.

“Session” cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This site uses session cookies.

“Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences. This site uses persistent cookies.

“Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. This site uses Internet tags. Tags have been placed both on online advertisements that bring people to the site and on different pages of the site. These tags indicate how many times a page is opened and which information is consulted. We do not collect or seek personally identifiable information through these tags.

“Navigational data” (“log files,” “server logs,” and “clickstream” data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.

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